Thank you so much for your kind understanding. We aim to provide you best service and develop a highly satisfied shopping experience. Our office hours are: 9:00 a. (GMT+8), Monday to Friday And our office is closed on weekends and public holidays. Message replying will sometimes be delayed.The item "DHL TO US Egreat A11 TV BOX 4K UHD 2T2R WIFI HDR10 Blu-ray 3D Dolby Media Player" is in sale since Wednesday, October 25, 2017. This item is in the category "Consumer Electronics\TV, Video & Home Audio\Media Streamers". The seller is "newnewshop" and is located in Shenzhen. This item can be shipped worldwide.